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Here are some exact quotes taken from relatively recent case completion questionnaire comments sent in by satisfied Coates Frey Tanimoto & Gibson clients from 2009-2018:

“Thank you Noah (Gibson) and staff for all your help!” — Z.M., 2018

​”Although the case was prolonged due to the other side … everything was done to help me come to a positive ending. Thank you so much! Bob (Young), Moana (Parker) and Sarah (Mesina) are the BEST!” — M.E., 2018

“Thank you Greg (Frey) for your support during this time and making the experience go smoothly.” — G.S., 2017

​”Words cannot convey my appreciation to Mr. (Brad) Coates. I was desperate and his advice and opinion helped ease the process.” — G.S., 2017

​”Mahalo Nui Paul (Soenksen) and Jenn (Tokuda)! Best decision I made was hiring you guys in this process!” — D.K., 2017

​”Tom (Tanimoto’s) help and advice were invaluable to our situation. We couldn’t have been more pleased with his representation.” — D.B., 2017

“Ann (Isobe) is very caring and personable with her clients. She is very experienced and provided good advice and suggestions. She is an excellent and understanding lawyer! Miki (Tsushima) and the other staff were great also — give them a raise! — P.F., 2017

​”Thank you John (Hughes) and Kathy (Van Dyke)! I will definitely recommend!” — R.D., 2017

“Overall a good experience. I would recommend to friends. Miki was great in helping this process go smoothly” — J.K., 2017

“The advice and legal knowledge Noah provided was invaluable to me and helped settle my case without going to trial.” — K.P., 2017

“I will continue to use your services if needed in the future!” — T.K., 2017

“Very happy with Greg and his whole staff who were all very professional and made a bad situation very easy to deal with.” — E.K., 2017

“Thank you Noah and your awesome staff!” — S.A., 2017

“Thank you Tom for helping me!” — M.S., 2017

“Brad was able to make my wish come through. I am extremely satisfied with his work.” — T.M., 2017

“Ann, thank you for all of your help!!” — C.Y., 2017

“Your firm was great, in particular Noah, Moana and Tiare (Saniatan). Thank you all!” — G.O., 2017

“Brad was excellent and very professional.” — L.E., 2017

“I liked my experience with Tom and his team. Tom knew what he was talking about and had the best advice as to which path to take. I definitely would recommend the firm! My experience was a 10/10!!” — M.A., 2017

“Thank you Bob for making this difficult process so EASY!” — J.W.-M., 2017

“Very caring and knowledgeable staff!” — G.L., 2017

“Thank you so much Bob and Sarah! You made this difficult time much easier to deal with. I truly appreciate all the advice and support you provided.” — C.W., 2017

“Efficient and well communicated throughout the process.” — T.N., 2017

“Was very impressed with the efficiency and professionalism even on another island.” — C.R., 2016

​​​​”I believe you guys were the best fit for me. The best (I won!!!) I love you guys.” — T.C., 2016

“Thank you for such great representation. Bob is the best!” — C.C., 2016

“Very skilled and competent! If I ever need an attorney again Noah would be first up!!” — G.L., 2016

“You walked me through the process and answered all my questions. I really appreciate everything you did.” — L.L., 2016

“Words can’t describe the skills Noah and his team has. He’s a Beast!! Thank you so much for the hard work and support you all did for me and my children. You all will always be family to me.” — K.L., 2016

“Many thanks to Mr. Tanimoto. I am very happy that my brother’s wife told me about Coates Frey Tanimoto & Gibson. You have ended my seven years of nightmares. Now I sleep well and at ease. You guys rock.” — T.M., 2016

“Noah was able to answer all of my questions, allowing me to feel confident in my case. Professional but at the same time, friendly staff and accommodating. Noah made me feel confident and at ease throughout the entire process.” — C.S., 2016

“Bob was great during a very difficult time.” — G.B., 2015

“I am a very satisfied customer. Greg handled my divorce in a very professional and speedy manner. Greg is very personable.” — D.O., 2015

“Greg and Miki were very efficient and professional at all times!! Outstanding!! Professional, friendly and caring.” — R.M., 2015

“Robert by far exceeded my expectation. Hats off to Robert. Mahalo Nui Loa.” — N.P., 2015

“Tom was professional, knowledgeable and fought hard for me.” — D.H., 2015

“All of you are a blessing from God. God bless you Paul and your firm.” — D.E., 2015

“Greg is the best of the best! Not only is he my lawyer but now he’s my lifelong friend.” — K.R., 2015

“Tom and Shannon (Kim Hackett) were great to deal with. Everything was handled very professionally.” — J.L., 2014

“Thanks Greg for all your help and counsel. It’s good to know that there’s good people out there who care enough to give a guy a hand.” — M.A., 2014

“John was one of the best lawyers I’ve ever had … very positive and never a wasted moment!” — R.M., 2014

“From the initial referral with Paul to the positive ending of the custody case, I have full confidence in Paul and his staff, and he was always accommodating even after business hours.” — K.L., 2014

“Tom was everything I needed in a lawyer. He saved me money and he took my side. I can never thank him enough for his generosity and fierce loyalty. Thank you a thousand times!” — S.K., 2014

“John was a great attorney. Sadly to say … I already referred Coates Frey Tanimoto & Gibson to numerous people.” — C.O., 2014

“Tom and Shannon: Thank you very much for all the legal assistance. It made life a little easier during that trying time.” — D.N., 2014

“This experience has been very easy with the knowledge and skills that Paul and his staff have.” — M.B., 2014

“Ann and staff were excellent, thoughtful, compassionate, professional and on point.” — J.S., 2014

“I appreciated Greg’s candid guidance. He always gave it straight, which helps things progress quicker.” — C.M.,


“I am honored to have John represent me. His experience and knowledge kept things running smooth to the end.” — M.G., 2014

“Mahalo to Paul and Jennifer for bringing such calm and clarity to my life over these last two years.” — M.T., 2014

“Going through a divorce is a painful process, but I couldn’t have selected a more worthy or knowledgeable firm to guide me through this process in a fair, dignified and expedient manner. Thanks to my attorney, Robert and his staff, I can enter the single world again with no regrets!!” — S.R., 2014

“I would only recommend Coates Frey Tanimoto & Gibson to friends and family. Best service I’ve received concerning the welfare and well-being of my child. When good representation is needed, Tom is the guy to go to. Fast, friendly and professional service was always provided. He most definitely exceeded my expectations as an attorney. Rate: #1!” — M.C., 2014

“Thank you for helping me find my voice.” — W.P., 2013

“Paul and Jenn are a fantastic team. Special thank you to Paul for the exceptional counsel.” — M.S., 2013

“Pleased to work with Ann — Very prompt, knowledgeable and professional.” — K.D., 2013

“Your firm was very professional so I am envious, wish my business ran as well.” — G.R., 2013

“Tom and Shannon: Thank you very much for all the legal assistance. It made life a little easier during that trying time.” — D.N., 2014

“I had full confidence in Mr. Tanimoto. Thank you, Mr. Tanimoto for not just being my attorney, but understanding me and giving me advice.” — E.N., 2013

“Worth every cent. Cost less than I thought it would.” — J.P., 2013

“Overall, a very good legal experience given such a painful social experience. If I had to relive this divorce (thank God not) I would choose Coates Frey Tanimoto & Gibson again.” — B.C., 2013

“The service and outcome of case was awesome — Ann made this long hard experience bearable.” — J.B., 2012

“Highly professional, efficient and most importantly — very caring. I am forever grateful to Greg, Miki and all other staff.” — L.S., 2012

“Jenn was awesome! Robert and Jenn immediately got the upper hand in my case which in my opinion was the reason for the quick completion.” — J.W., 2012

“Ann and her team are great and very fast and efficient.” — L.H., 2012

“Good job, Paul. You get the picture really quickly and you deal with it with clarity … and thanks also, Jennifer!!!”

— P.B., 2012

“Dear Mr. Coates: I would like to thank your expertise, your book and your professional yet personable demeanor.” — P.H., 2012

“Ann helped me understand the “woman’s” perspective and has been helpful as I try to keep an amiable relationship with my ex.” — B.M., 2012

“Thanks Greg — you rock! It was good working with you.” — M.F., 2012

“Ann really helped make a very difficult situation a lot easier and always treated me with respect. She knows her stuff and has a big heart. Hard combo to find!” — S.G., 2012

“I loved working with Ann — she was wonderful!” — S.M., 2012

“My divorce was handled in such a positive way! I thank you for making this experience quick, painless and very supportive. Thanks again Greg, I can’t believe it is over and went so smooth.” — K.S., 2011

“Brad is the best!” — J.L., 2011

“I am thankful for everything what Ms. Isobe did for me. In addition, I deeply appreciate Brad’s great support!!!” — M.G., 2011

“You guys are the best! Very knowledgeable and very understanding. Best money I ever spent! You guys took a nasty, high-conflict divorce with a TRO and disputed custody issues and helped turn it into a dignified divorce, which was fair for the entire family.” — W.S., 2011

“Greg is extremely knowledgeable and gives great advice. Greg — you are awesome!” — R.S., 2010

“Excellent customer service, prompt, detailed explanations.” — B.K., 2010

“Brad was superb! What more can I say? Probably the best family law firm in the state!” — H.H., 2010

“John provided excellent counsel for my case. He was very easy to work with and clear in his direction for my case.” — C.T., 2009

“Excellent! Better than I expected … A+!!!!” — J.S., 2009

Here are some additional verbatim client comments dating from periods even prior to 2009 (Amazingly enough, Mr. Coates’ firm has been around continuously ever since 1979 … but we didn’t start saving client comments until a couple of decades later.):

“Divorce is never a welcomed event in a person’s life, but Coates Frey Tanimoto & Gibson‘s philosophy allows the client to experience the process with confidence and efficiency. Thank you for Divorce with Decency.” — K.O.

“Prior to contacting Coates Frey Tanimoto & Gibson, I talked to five other attorneys. You folks were very concerned and always to the point. I cannot begin to express my gratitude. You gave us good advice not only for the present, but for the future as well.” — C.Y.

“Thank you for taking time to make a “wrong” a “right.” The quick actions by your firm reaffirmed the confidence I have in your office.” — K.W.

“Dear Bradley: Thank you for being such a great counselor — and friend — when I was at my lowest.” — A.M.

“The overall atmosphere around the firm was very positive! Everyone was very helpful and made an effort to know me by name. I was very impressed with the firm as a whole.” — J.R.

“I have read your book and honestly, I have found it to be the most balanced, solidly researched book on divorce I have come across; and it is done in a very readable fashion. Kudos to you and your editor! I am a Christian clinical psychologist practicing locally. I really have not had a book that comprehensively yet fairly (undergirded with solid research) represents the complex facets of issues surrounding the termination of a marriage, until yours. Thank you very much for writing this most needed resource.” — H.A.

“Very businesslike, still friendly too.” — W.H.

“I was so nervous that my divorce would be ugly. You guys are true to your slogan! Very decent. So many attorneys are out for blood, but you guys made this process as smooth and benign as possible and it was appreciated by myself as well as my ex-husband. Thank you.” — C.B.

“Flawless service, thank you.” — T.R.

“Thank you for sticking with your commitment of returning a portion of the retainer balance (just as predicted).” — G.B.

​”Brad, because of your skills, expertise and incredible efficiency you made it possible to divorce promptly, but most importantly with decency. Both, ex-spouse and I, are crediting you for helping us to keep our relationship friendly, healthy and peaceful during the whole process. Now that everything is over, we remain great friends and we thank you for that. You were able to speed up the process of our divorce and finalize everything in less than five weeks. I am also very thankful for receiving money back from my already low retainer I gave you at the beginning. You surely relieved a lot of emotional and financial pain out of this divorce procedure.” — G.M.

“Very caring, competent and professional. My attorney and legal secretary were very nice, helpful and made me feel better about the whole ordeal. I would definitely recommend to others.” — D.W.

“Very friendly staff. Glad I did business with your firm.” — M.R.

“I must write this letter to express my appreciation for the professionalism, determination, availability, skills and caring attitude I experienced dealing with your law firm. Having worked with military and civilian attorneys throughout my career in numerous legal situations, both for individuals and systemic issues, I have never experienced attorneys with such professional attributes who also were concerned about people and their well-being. Your offices should be emulated by other professionals and attorneys. Individuals going through the divorce process are suffering from stress, uncertainty, fears, emotional distress and a sense of loss. Your staff helped minimize all of these effects of the process for me, and I am sure for everyone you serve.” — G.F., Chaplain, U.S. Army

“As a little testimonial — your work and efforts provided the catalyst for me to move forward in life with a positive and fresh perspective. Believe it or not, my son’s dad and I made great strides in partnering together when it comes to all issues that deal with our son. His heart has softened a bit since the courtroom and he realizes that my intentions (with your help) always had the “best for my son” at its foundation. As rough and harsh as the realization of divorce and custody battles are — many people, like me, truly felt protected, strengthened and empowered with you at their side throughout the whole process.” — C.A.

“Everyone at your office that I came in contact with was professional and courteous. I was very comfortable working with Greg and appreciated his sense of humor along the way. Greg informed me upfront on the estimated cost of my case. I’m very happy I selected your firm to represent me. Mahalo!” — K.Y.

“Your fees were reasonable … much to my surprise. Having had very bad experiences with attorneys, I was very skeptical. But you have restored my trust in attorneys.” — T.C.

“Your firm was prompt. You have excellent “players” on your team. Your fees were reasonable. I did buy your book Divorce with Decency from Border’s before coming here. The book was informational for me, as a “local” boy.” — G.Y.

“The overall atmosphere around the firm was laid-back, but professional — one big family. Enjoyed working with Jamie and Brad, especially his warped sense of humor!” — C.M.

“Great service in every way. Greg is a terrific lawyer, helpful and did all to make the case easy. All assistants were very helpful and polite. Mahalo Nui Loa!” — W.C.

“Extremely effective in handling my case and made me a part of the entire process. His efforts put my life back in order.” — B.S.

​”I really appreciate all of what your firm has done for me. You not only got me everything I went after, but you also worked on your final billing figure with me, as not to see me go broke. This type of conduct certainly shows the quality at your firm. I sincerely thank everyone for all of your help in helping me keep my children! I now have full custody!” — E.V.

“I love everyone there. I would love to work here. Call me if you need volunteers. Very positive! “Thumbs up!” Everyone at this firm made my experience an interesting and sometimes fun adventure. I will truly miss everyone. Thank you so much. I actually enjoyed getting divorced. For lawyers, you guys are great! Paul, Greg, and of course, you Brad.” — N.S.

“Your corporation’s professionalism is evident in the entire process, especially the documentation for your billing system and the paralegal support staff that I dealt with. Having been with the police department, I began our process with a critical eye. Within a couple of sessions, I felt comfortable with my attorney and his support staff. On three prior occasions, I have recommended clients to your corporation and will continue to do so.” — E.H.

“Brad, thank you so much! You restored my faith in humanity! I truly did not think an attorney could be so nice! Your support staff was great too!” — B.G.

“I really appreciated the professionalism and the thorough explanation of what the process was about, deadlines, etc. Brad showed caring for both myself and my ex — and that meant a lot.” — P.R.

“It is great to know that these types of cases are handled fairly with your firm. It is very sensitive (divorce) to everyone (especially children). I’m glad I chose to go with Coates Frey Tanimoto & Gibson to handle my case in a fair and timely manner.” — R.A.

“The overall atmosphere around your firm makes me want to be a lawyer. You have beautiful paralegals. Thank you for putting an end to my nightmare, you guys are awesome. I will recommend your firm to as many people as I can. Send me flyers, I’ll pass them out.” — I.R.

“Greg, I want to thank you for your services, your professionalism is second to none. Thanks to you and your staff’s hard work and dedication, I am able to spend quality time with my precious daughter. Mr. Frey, words of thanks will never be enough to truly express my sincere gratitude to you and your staff.” — E.H.

“You are the first, and only as far as I know, attorney who has ever returned part of a retainer at the end of my divorce.” — W.M.

“Thanks to you and your firm, I have the opportunity to be a father. Without your help, I may have lost what meant so much to me.” — L.B.

“Thank you all so much for helping me out. Everything went so smooth, not like all the horror stories I’ve heard about divorce. You guys really made it easy for me and my family.” — J.E.

“You folks were so fast, I had anticipated it to be longer. I knew I was in a place that the people there knew what they were doing.” — L.S.M.

“I loved your professionalism; you were very matter-of-fact and helped my husband make up his mind in 10 words or less. It was your way of handling words that impressed me and made it very clear for both of us what our options were. I’m glad you were in my corner.” — J.C.

“The materials your firm prepares (filings, pleadings, etc.) and the timeliness with which they are prepared is the best in town. The paralegals and receptionists are invariably sharp and helpful. I have come to expect (and rely on) such excellence from Coates Frey Tanimoto & Gibson. So enjoy the compliment! It is given with sincerity!” — From a prominent psychologist colleague

“I liked the level of good humor and friendliness — unusual for a law firm. You should be proud of the team you have put together. Also, your newspaper column, your book and video are a tremendous help.” — S.H.

“I had estimates that I was going to have to pay more for my case than I ultimately did.” — B.R.

“Both attorneys and staff were very user friendly and accessible. Everybody was pleasant, cooperative and prompt. The legal process can be overwhelming and intimidating. Your firm helped me through the muck and mire.” — A.F.

“Brad was correct — negotiate. Brad’s book was a really big help.” — S.U.

“They are great listeners. You get what you pay for. From you — that’s quality. Thank you for the fair fees. You guys are drop dead busy — but professionalism abounds. Your reputation precedes you.” — B.S.

“Very businesslike, still friendly too.” — W.H.

“It is a pleasure working with your firm. You focus on people’s best long-term interest and what is best for the children. I appreciate that a lot.” — From a prominent psychologist colleague

“Flawless service, thank you.” — T.R.